Policy

Business Continuity Policy

Maintains proportionate arrangements to continue priority services, communicate with clients and recover operations after disruption.

Applies to

ManagementOperationsSchedulingSupervisors

Scenarios

Staff shortage
Vehicle breakdown
Equipment failure
PPE or chemical shortage
IT or telephone outage
Severe weather
Fuel disruption
Loss of premises
Supply-chain failure
Cyber incident
Communicable illness
Major incident
Subcontractor failure
Utility outage
Local access restrictions

Continuity strategies

Cross-trained reserve staff
Standby supervisors
Alternative vehicles
Backup equipment
Minimum stock levels
Approved alternate suppliers
Secure cloud records
Manual booking log
Multiple contact routes
Approved subcontract support
Priority for emergency and safety-critical work

Activation and testing

Define who activates the plan, incident lead, communication owner, client notification, staff briefing, decision log, recovery and post-incident review. Test at least annually and after major change.

Related policies and evidence

emergency and out of hours response data protection

Request controlled evidence

Next step

Tell us about your property and receive a tailored proposal.

The form captures property, access, risk and date preferences so Shinezone can triage the work properly.

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