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Quality, Safety & Assurance
Training and competence framework
Shinezone should allocate work only to people with the knowledge, instruction, training, experience, equipment and supervision required.
Core induction
- Values and conduct
- Health and safety
- Incident reporting
- Fire awareness
- Manual handling
- Slips and trips
- COSHH
- PPE
- Cross-contamination
- Data protection
- Equality and dignity
- Safeguarding
- Lone working
- Site security
- Environmental controls
Specialist modules
- Sharps
- Anti-needle glove limitations
- Bodily fluids
- Bio-contamination
- Hazardous or contaminated waste
- Drug paraphernalia
- Dynamic risk assessment
- Out-of-hours response
- Conflict awareness
- Vulnerable-resident environments
- Floor machinery
- Carpet extraction
- Reach-and-wash
- Working at height
- Lock-up and alarms
Competence verification
Use knowledge checks, practical demonstration, supervised work, observation, competent-person sign-off and restrictions until approved.
Public training matrix
Show role-to-module requirements, not staff names, dates of birth, DBS details or personal records.
Related policies
Next step
Tell us about your property and receive a tailored proposal.
The form captures property, access, risk and date preferences so Shinezone can triage the work properly.